Conditions of Sale
1. General - Acceptance of your order is subject to the conditions detailed below. Any contracts or disputes between Cransford Polythene Ltd. and it's customers shall be subject to English Law
2. Acknowledgement of Order - Orders will not be acknowledged unless there is a change of detail. Changes may refer to price, lead time, product specification or other relevant information. Acknowledgements received from us should be checked and returned, signed as soon as possible. The manufacturing process will begin from receipt of signed approval of any changes.
3. Prices - Prices will be as quoted on the customers purchase order where possible. Where not possible the customer will be notified by way of an Order Acknowledgement (see Para.2 above) and production will not commence until price changes have been approved in writing by the customer. In exceptional circumstances we reserve the right to increase prices after the order has been accepted. However on such occasion this would not be without prior approval of the customer. Such exceptional circumstances may typically include large unforeseen increases in raw material costs.
4. Manufacturing Tolerance - All manufactured products will be subject to a tolerance of +/- 10% on size, gauge & quantity.
5. Deliveries - Lead times are very carefully calculated and we will always endeavour to meet the stated dates, however they are, and can only ever remain estimations. We therefore cannot accept liability should a delivery arrive late.
6. Cancellation - Orders may not be cancelled unless we give written consent. Terms of cancellation must indemnify us against all losses incurred. Such losses may include partial manufacture or preparation for manufacture, including any special tooling.
7. Damage or Loss - Damage to goods in transit should be notified to the transport company concerned and also to us, within three days of delivery. Claims for damage cannot be accepted after this time. Goods lost in transit. We must be notified within 14 days of expected delivery date, of any non delivery.
8. Warranty - The selection and application of products from Cransford Polythene Ltd. is the sole responsibility of the purchaser. We warrant that all products will be free from material defects and poor workmanship and when suitably specified and correctly applied will serve as required. Since we have no control over the use of our products we cannot entertain claims for failure due to abuse by the user, or unsuitability for the use required. Faulty goods should be returned to our factory for inspection by our Quality Control department following which, if the claim is valid, the limits of our liability will be to repair or replace the faulty product, or to issue a credit note to the value of the defective goods. The decision shall remain with Cransford Polythene Ltd. Cransford Polythene Ltd. shall not be liable for consequential loss of any kind no matter how or when it may have been sustained.
9. Terms of Payment - Payment in full with order. On approved accounts only, each supply must be paid for within 30 days of the invoice date. 2.5% per month interest will be charged on overdue accounts. Payment on the due date is a condition precedent to future deliveries.
10. Carriage - All quotations given are net of carriage charges unless stated.
11. Pallets or Containers - All pallets stillages or other containers supplied shall be chargeable to the customer unless returned to our factory within one month of invoice date.
12. Title - The title to the goods shall not pass from Cransford Polythene Ltd. until the relevant invoices plus any correct additional sums have been paid in full. In the case of non payment we shall be entitled to repossess the goods from the customer, or if the goods have been sold to a third party, recover the goods from the third party, or sue for the amount due plus costs at any time after the payment becomes due.
13. Bankruptcy Insolvency of the Customer - If the customer shall enter into any arrangement with, or compound with it's creditors, or a Receiving Order is made against it, or an order is made or a resolution passed for it's winding up, or a Receiver is appointed by a debenture holder of the customer, we may without prejudice to any other rights or remedies available to us under this condition of sale (or otherwise) stop, retain and recover any goods in transit to the customer and suspend further deliveries of the goods until payment for such goods shall have been assured to our satisfaction.
Conditions of Purchase
1. General - Acceptance of our purchase order is subject to the conditions detailed below. Any contracts or disputes between Cransford Polythene Ltd. and it's suppliers shall be subject to English Law. Our terms of purchase are absolute and rule over any other terms including a suppliers conditions of sale.
2. Acknowledgement of Order - Purchase orders must be acknowledged if confirmation is requested on the purchase order or if there is a change of detail. Changes may refer to price, lead time, product specification or any other relevant information Acknowledgements showing any changes in detail as above must be approved, signed by an officer of Cransford Polythene Ltd. and returned before any supplies are made.
3. Prices - Prices will be as quoted on the purchase order where known. Where not known, we must be notified by way of an Order Acknowledgement (see Para.2 above) and supplies against a purchase order will not be accepted until the price has been approved in writing by an officer of Cransford Polythene Ltd. Prices may not be changed after the order has been accepted. All prices included delivery to our works.
4. Correspondence - All correspondence relating to a purchase order must include the purchase order number.
5. Deliveries - All deliveries must be booked in 48 hrs in advance on 01728 724806 and deliveries will be accepted between the hours of 7am to 4pm Monday to Thursday, 7am to 3pm Friday.
6. Rejects - We reserve the right to reject any goods, materials or services not conforming in either quality, number or specification. Excess quantities may be rejected unless agreed prior to delivery. Any rejects will be returned at the suppliers expense and risk and at our choice will be replaced or cancelled.
7. Payment - Payment will be made against invoices only, not against statement of account. Invoice payment will be made 45 - 60 days following date of invoice, other than on invoices still in dispute.
8. Cancellation - In the event of an occurrence reasonably beyond our control such as major fire, war, civil commotion etc. causing a temporary or permanent disruption to our plant facilities, we reserve the right to cancel all or part of the order without penalty.
Company Health and Safety and Welfare Policy Statement
(Company policy on Health, Safety & Welfare at work in accordance with section 2(3) of the Health and Safety at Work act 1974.)
It is the policy of Cransford Polythene Ltd. that all reasonably practicable steps will be taken to provide safe and healthy working conditions and that the Health, Safety and Welfare of employees, sub-contractors, suppliers and members of the general public will be protected at all times. All supervisory staff and any other employee who authorises work to be carried out at anytime, are responsible for ensuring that adequate Health, Safety and Welfare facilities are made availlable and implemented. The Health and Safety at Work act 1974 and all relevant regulations are to be complied with at all times and all employees should contribute towards making work areas as safe as possible by continuously appraising working practices and ensuring that the safest possible methods are employed. All employees and sub-contractors are expected to provide and maintain safe work places and work environments, safe systems and methods of work without risks to themselves or others and to promote high standards of Heath, Safety and Welfare. The operation of this policy will be monitored by the works manager who is responsible for safety. Instruction and information on Health, Safety and Welfare matters are contained in the company's Health and Safety procedures manual. A copy of the manual is available for information of those who work on the Company premises. This policy has been approved by the directors of the Company. It is the duty of everyone involved to adhere to the policy at all times.
Quality Policy Statement
Cransford Polythene Ltd. Considers the quality aspects of the business to be of greatest importance; only services leading to lasting customer satisfaction will be determined as part of the Quality System. The aims of Cransford Polythene Ltd. are, to meet Customer Focus and as a result of this, Cransford Polythene Ltd. is fully committed to working to a Quality System in accordance with BS EN ISO 9001:2000 The directors of Cransford Polythene Ltd. take executive responsibility for the quality of its products and implement this quality policy through the line management team to the employees and subcontractors. Quality objectives will be set out by the management team, and means by which they can be measured will be determined. These will be documented at the management review meeting. Management practices and employee work activity will, without exception, promote on time delivery of our products to our customers, which are in conformance with the customer requirements and competitively priced. In addition Cransford Polythene Ltd is committed to a policy of "right first time" and to a policy of continual improvement in the quality of its products. The principal of Continual Improvement will be addressed at the Management Review meeting and measurement of this improvement will be established in Quality Procedures. Quality System documentation will be prepared accurately and adequately to describe the application of the quality program, in concise documents readily available to all personnel with regards to areas of activity. The requirements of the quality programme shall be fully applied by all company personnel and will ensure that all records of activity and process are maintained. This statement will be reviewed at Management Review meetings to ensure continued suitability.